Fulfillment and Logistics Insights
All of our best tips and expert knowledge to help you run your business,
and keep your customers happy.
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FedEx vs UPS vs USPS: A Comparison
Both individual customers and eCommerce businesses are familiar with the three major shipping options available: FedEx vs UPS vs USPS. They ship the bulk of the orders in this country and offer ground shipping, expedited delivery, home delivery, and other options for eCommerce orders. Each has many similar shipping features, as well as unique benefits…
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Creating the Ideal Shipping Policy for Your Business (with Template)
As the owner of an eCommerce site, you want to ensure your clients know about your shipping policy in concrete terms. The details provided by such a policy will help your customers calculate their shipping costs, keep track of delivery times, and maintain accurate records concerning their expectations for your services. In other words, an…
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How Do Shipping Zones Work
When planning for your e-commerce business, a shipping strategy might not be the first thing you think of. Since eCommerce fulfillment leaves a lasting impression on your customers, it should make it into the planning session, especially if you do not understand what do shipping zones mean. According to a study by Walker Sands, 79%…
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Shipping Dates & Estimated Delivery Best Practices
Online retailers often fail to meet customers’ expectations when it comes to delivery dates, withas many as 85% saying that they would prefer faster shipping options and sooner delivery times. This even applies to Amazon, whose delivery expectations are so high that customers are even more critical of any shipping delays. In a similarly large…
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Ecommerce Shipping Label Guide
Shipping labels are not the first thing ecommerce businesses think of when refining their fulfillment process, but they’re the first thing they wish they had when something goes wrong. Shipping labels represent a vital piece of information that connects your supply chain’s process to your customer’s needs by clarifying where packages are going, where they…
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Dimension Weight Calculation: Understanding DIM Weight
Shipping carriers run a business. If eCommerce stores were able to hack or circumventshipping costs and defer them to the carriers, their profit margins would plummet. Dimensional weight or DIM weight calculation is how carriers ensure that they are not overpaying for shipping your business’s products. Dimensional weight takes into account not only a package’s…
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4 Common Shipping Mistakes Nearly Every Business Makes
When you’re running an eCommerce business in the age of Instacart and monster e-retailers like Amazon, impressing your customers in the fulfillment department can be challenging. You’ve most likely put a lot of resources into delighting your customer with their purchase. From ensuring the quality of the product itself to engineering the perfect unboxing experience,…
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3 Shipping Questions Ecommerce Stores Should Ask
Aside from providing quality products, shipping is another factor that greatly impacts the buying experience for your customers. For many consumers, the shipping process is a determining factor in their decision to return to your business. As a business owner, you’ll have to decide where you’ll ship, how often, and at what price. This information…
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Five Shipping Considerations for E-commerce Stores
Even after your customer decides to make a purchase from your e-commerce site, you still need to give them excellent service. The experience they have with their order fulfillment can make the difference between keeping them loyal and engaged or irritated and disappointed. Our top five e-commerce fulfillment considerations can help by keeping your shipping…
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How to Estimate Your Ecommerce Shipping Rates to Retain Customers
The way you price your shipping rates on your e-commerce site can make the difference between an order being completed or abandoned. According toBaymard Institute, nearly 70% of e-commerce shopping carts are abandoned, most often because shoppers found the “extra costs” of shipping and fees too high. As an e-commerce business owner, you need to…
Continue Reading
- The Real Cost of In-House Fulfillment vs. Outsourcing to a 3PL: Which Saves Your Business More?
- Reducing Returns with Better Fulfillment Accuracy
- Top 10 Questions to Ask Your Fulfillment Provider
- Subscription Box Fulfillment: How to Delight Repeat Customers
- Faster Fulfillment with Automation: AI Tools Changing 3PL Logistics
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