Fulfillment and Logistics Insights
All of our best tips and expert knowledge to help you run your business,
and keep your customers happy.
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Shipping Dates & Estimated Delivery Best Practices
Online retailers often fail to meet customers’ expectations when it comes to delivery dates, withas many as 85% saying that they would prefer faster shipping options and sooner delivery times. This even applies to Amazon, whose delivery expectations are so high that customers are even more critical of any shipping delays. In a similarly large…
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Ecommerce Shipping Label Guide
Shipping labels are not the first thing ecommerce businesses think of when refining their fulfillment process, but they’re the first thing they wish they had when something goes wrong. Shipping labels represent a vital piece of information that connects your supply chain’s process to your customer’s needs by clarifying where packages are going, where they…
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Dimension Weight Calculation: Understanding DIM Weight
Shipping carriers run a business. If eCommerce stores were able to hack or circumventshipping costs and defer them to the carriers, their profit margins would plummet. Dimensional weight or DIM weight calculation is how carriers ensure that they are not overpaying for shipping your business’s products. Dimensional weight takes into account not only a package’s…
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Third-Party Logistics 101
Setting yourself apart in the eCommerce market is about more than a fantastic product and noticeable brand. Logistics can make or break a company, and more often than not it breaks it. Once your eCommerce business starts thriving, automation is key to keep the upward growth trend going. While you’re putting a chunk of money…
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How Technology is Revolutionizing Order Fulfillment
ECommerce currently accounts for only 13.7% of global retail sales, but it already stands at $3.45 trillion in revenue in 2019. In 2040, eCommerce is expected to make up 95% of all retail purchases. With this kind of unprecedented growth, the eCommerce fulfillment industry is racing to keep up. Third-party fulfillment companies are implementing new…
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4 Common Shipping Mistakes Nearly Every Business Makes
When you’re running an eCommerce business in the age of Instacart and monster e-retailers like Amazon, impressing your customers in the fulfillment department can be challenging. You’ve most likely put a lot of resources into delighting your customer with their purchase. From ensuring the quality of the product itself to engineering the perfect unboxing experience,…
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How Outsourcing Your Returns Can Boost Custom Loyalty
At least 30% of eCommerce purchases are returned, compared to only 8.89% of brick-and-mortar store returns. The only way to really get to know a brand, especially when it comes to their attitude towards their customers, is by evaluating your experience when you try to return an item. Most brands do not prioritize this part…
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How to Manage Inventory Properly
To grow your business, you need to first streamline your existing processes so that you are confident that your business can handle the strain of increased sales volume. Too many businesses make the mistake of scaling up too quickly, without the necessary systems in place to process an influx of orders, customer service requirements, and…
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Inspirational Subscription Box Packaging Examples
After all the care you take selecting the items in your subscription box, make sure that the box makes the best impression when it arrives by making strategic, creative choices in your packaging. Your packaging choices already play a crucial role in protecting contents during shipping in the most efficient and cost-conscious way. Beyond that,…
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Getting the Best Return on Ad Spending for Crowdfunding Campaigns
Crowdfunding succeeds when a good campaign attracts attention. The greater the number of patrons on board right at the beginning, the better the odds that the campaign will be fully funded by the end. (Raising even as little as 5% of the goal at the beginning increases the success rate to 80%.) One good way…
Continue Reading
- How to Choose the Right Retail Fulfillment Services Partner
- The Real Cost of In-House Fulfillment vs. Outsourcing to a 3PL: Which Saves Your Business More?
- Reducing Returns with Better Fulfillment Accuracy
- Top 10 Questions to Ask Your Fulfillment Provider
- Subscription Box Fulfillment: How to Delight Repeat Customers
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